Shipping Informaton
Get your order fast and hassle-free. We ship Australia wide to metro, regional, and remote locations. Find everything you need to know about our shipping options, timeframes, and delivery process.
Frequently asked questions
Can I return safety products if I change my mind?
Due to the nature of safety products and compliance standards, we generally cannot accept returns on items once they have been delivered, unless they are faulty or damaged upon arrival.
What is your policy if I receive a damaged or defective safety product?
If your order arrives damaged or faulty, please contact us within 7 days of receipt with photos and details. We will arrange a replacement or refund promptly.
Are customised or personalised safety products returnable?
Custom or personalised items cannot be returned unless there is a manufacturing defect, as these products are made specifically to your order.
What if the product was damaged during shipping?
Please inspect your order upon arrival. If you find damage, notify us immediately with photos so we can assist with a replacement.