Frequently asked questions
What is your returns policy?
If there is an issue with your order, please get in touch as soon as possible and we will work to resolve it. For standard products, returns are handled in line with our returns policy, which is available on our website. For custom printed products, we are unable to accept returns unless the item is faulty or does not match the approved proof. We recommend reviewing your artwork proof carefully before approving a custom order to ensure everything is correct.
Are your products Australian made?
Yes, our safety tags, compliance books, safety signs, and labels are all designed and printed in house at our Perth, WA facility. Being locally made means we can maintain tight quality control, offer faster turnaround times than imported alternatives, and support Australian manufacturing. Our workwear and PPE products are sourced from trusted suppliers that meet Australian and New Zealand standards.
Do your products comply with Australian WHS standards?
Yes, products across our range are designed to align with the relevant Australian and New Zealand standards for their category. This includes AS/NZS 4602.1 for hi vis workwear, AS/NZS 1801 for head protection, AS/NZS 1337.1 for eye protection, AS/NZS 1270 for hearing protection, and AS/NZS 1716 for respiratory protection. Our safety signage is designed to meet WHS workplace communication requirements, and our compliance books and safety tags are built to support documentation obligations under Australian WHS legislation. Where specific compliance requirements apply to your site or industry, we recommend confirming suitability with your WHS adviser or principal contractor.
Where is Brute Safety Products based, and where do you ship to?
Brute Safety Products is based in Perth, Western Australia, and powered by AAA Print Group, which has over 50 years of experience in safety print and compliance products. We ship Australia wide, with free shipping on all orders over $200. Express delivery options are available at checkout for urgent requirements, and standard orders are dispatched within 1 to 3 business days.
Can I get products custom printed with our company logo or branding?
Yes, custom printing and branding is available across most of our product range. Safety tags, compliance books, pre start books, safety signs, and labels can all be customised with your logo, adjusted wording, specific data fields, or non standard formats. We can also embroider your company name and logo on hi vis workwear including polos, vests, jackets, socks, and ankle covers, and print directly onto hard hats. To discuss your requirements, get in touch with your artwork and quantities and we will provide a quote and turnaround time.